Help & Support

  1. 1. Signup Process

Complete the signup process to start your myPaisaa investment journey

Step 1 - Download and install the myPaisaa app on your mobile.

  1. Download Links

Step 2 - Open the app, sign up with your phone number and enter the OTP for authentication.

Step 3 - Upload your pan card, front and back of the adhaar card and take a selfie to complete the KYC process.


  1. 3. Income proof submission

You’re just one step away from becoming a myPaisaa member

Step 1 - Click on the Menu tab at the bottom right of the app screen

Step 2 - Click on the ‘Your Details’ tab just below your profile picture

Step 3 - Upload your bank statement and salary slip

Step 4 - Press Submit

Income Proof Submission

  1. Prize Money Disbursal

- Prize money will be disbursed to your bank account within 24-48 hrs of winning the bid.

- Our executive will visit your place to get signatures and collect documents.

- If application is conditionally approved, guarantor documents are required.

A. Income proofs & KYC

B. Agreement of guarantor

C. Demand Promissory Letter

D. Surety Form

Documents required from the auction winner:

A. Demand promising letter

B. IBG minutes format

C. Waiver letter

D. NASH form

E. PS No claim letter

F. PS payment voucher

G. PS request letter

H. PS surety form

I. Blank cheque ( depending on chit value)